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Sunday, April 15, 2012

London 2012 Olympics: Lord Coe is on the final stages of the race

 Thousands of people who bought Olympic tickets but have since moved home look set for a last-minute scramble to get their tickets – and the possible loss of them altogether – as the organising committee will not update its systems with a new address.

Although most public tickets for the main London 2012 games were allocated months ago, the organising committee behind the ticketing operation has decreed that the computer system is now in "lockdown", meaning no one can change their personal details

Guardian Money was contacted by a reader who has been trying to change the address on her ticket allocation. Helen Morris, who lived in Bath when she successfully applied for Olympic tickets, says the inability to change the address is "hugely unsatisfactory".

The problem is exacerbated by the fact that the London 2012 Olympic Organising Committee (Locog) can't say when the tickets will be sent, thus enabling buyers to set up a mail redirection service. The fear is that tickets will go missing as they are first sent to an old addresses, then returned, and could easily fall into the wrong hands. This is the latest in a series of ticketing problems that has beset the London Games.

"The best option that the customer service adviser could come up with was that I should contact Royal Mail and set up a redirection service specifically for my tickets," Morris says.

"The alternative was that I should allow the tickets to be delivered to my old address, wait for them to be returned to the ticketing service and they could then possibly reissue them." As her Royal Mail redirection service has finished, she says to restart this service will cost anything from £8 for one month, to £17.62 for three months or £27.20 for six months.

The larger questions are still looming; the nature of regeneration, the scope of the sporting legacy, the mark that the festival will leave on the country at large. But the hopes and fears of the nation revolve around the man who delivered the Games. Coe attempts to make light of the burden.
'I'm doing something I thoroughly enjoy and I instinctively understand,' he says. But when he thinks of the Raffles Convention Centre in Singapore, on the evening of July 6, 2005, when the IOC president opened an envelope to announce the triumphant city, does he never secretly wish that Jacques Rogge had said the word: 'Paris'?
Coe is faintly shocked at the notion. 'No, no, no! Never!' he says. 'By the day, by the hour, I'm more convinced that it will be fantastic.
'Anyway, I've always felt that what we've had to deal with, even on the difficult days, has been trivial compared to what this could mean for generations to come.' 

Come Wednesday, the days will dwindle to a precious few, and Coe's optimism will be tested as never before. 
The Games of London will depend on the talents of the man and his team. We should wish them well.

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